Empowering our region through AI and automation

northernrivers.tech is a locally-driven initiative helping small and medium businesses, not-for-profits, and professionals understand, safely adopt, and gain the benefits of technology - including AI and automation.

We make a difference by...

  • Helping businesses adopt practical, affordable tech strategies and tools to boost productivity, growth, and value

  • Building tech awareness and skills to promote improved technical capability in our region

  • Enabling local communities and not-for-profits to gain the benefits of technology through our for purpose programs


About us

northernrivers.tech is led by a team with decades of hands-on experience at the intersection of technology, business strategy, and people development. Experienced, practical and grounded - we leave the hype behind and instead focus on demystifying technology and helping organisations solve real world challenges in a way that feels achievable and empowering.As local residents and business owners we care deeply about the Northern Rivers and have a long history contributing to community and economic development in the region.

We have qualifications and experience in...

  • Business strategy and planning

  • Technology including systems administration, software development and cybersecurity

  • Project and program management

  • Organisational change management

  • Adult education and training

  • Marketing and corporate communication


Services

Whether it’s helping businesses use AI to reduce admin, automating day-to-day tasks, or building digital skills for the future, we keep the focus on what matters most: helping our region’s businesses and communities to thrive.

AI and automation for business

AI and automation aren’t just for big companies. We help local businesses and community organisations cut down on repetitive tasks, free up staff time, and get the most from their data.We'll help you:
- Identify where automation can save time
- Set up practical tools
- Introduce AI in ways that suit your work and goals

Digital adoption and training

New digital tools can feel intimidating. We break them down into easy-to-understand steps and provide training that sticks so you and your team will build technology confidence step-by-step.We can provide:
- One-on-one mentoring or team workshops
- Beginner-friendly guides and resources
- Ongoing support so you’re never left behind.

Tech consulting and advisory

We partner with business leaders and managers to make sense of technology choices, provide clear advice, and set practical plans. Our focus is on solutions that fit your goals, your people, and your budget.We are expert in:
- Digital strategy and roadmaps
- Process reviews and recommendations
- Independent advice to guide tech investment decisions

Community and not-for-profit

We believe the benefits of digital tools should be shared widely. That’s why we've put a special focus on making tech services accessible to the not-for-profit and community sector which is so vital to our region.We support through:
- Tech literacy sessions for business and community
- Working with NFPs to deliver technology for impact
- Capability development programs


How we work

We apply a clear, structured approach to everything we do to make your tech journey easy. We always put strategy, compliance, and people first so you get the innovation you need with the assurance you can trust.

1. Get to know you

Are you a small business, a sole trader, a potential partner, or an individual looking to build your skills and gain tech experience?What's your sector - retail, e-commerce, allied health, community, or construction?The answer to these questions and more will help us suggest which of our consulting services or capability development programs will suit you best.

2. Assess your readiness

Where are you on the 'tech maturity curve'? A bit uncertain and not sure where to start? Or a tech pro looking to level up to drive even more innovation and results?We work with people at all stages of the curve, offering everything from awareness sessions and resources right up to complex tech-enabled projects that support business strategy and organisational change.

3. Identify priorities

We always take the time to understand the challenges and opportunities you want to address before suggesting any solutions.Are you time-poor and bogged down in repetitive admin tasks? Do you want to optimise your sales and marketing process? Or do you need to improve data insights and reporting. With our consultant hats on we can help you identify where tech will add real value.

4. Pilot, rollout, support

To reduce risk we usually start out by running small, controlled pilots within your secure environment. We then evaluate, adapt and roll out the proven solution across you business, together with good governance and training.Once you are up and running, we can provide regular reviews, support and advice so you can keep up with fast paced tech change and continuously improve.


Contact us

If you'd like to find out more about how we can help you understand, safely adopt, and gain the benefits of technology drop us a line and we'll be in touch.


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